Paper + Stitch orders are processed and shipped from Cary, NC. Orders may take between 7-10 business days to arrive. Once your order is shipped, you will receive a shipping confirmation email.
If you are not happy with your purchase, we will accept a return for a an exchange for the same product or another product of equal value.
- You may return or exchange your purchase within 30 days of delivery and all products must be in the condition you received.
- Please note that it takes 7 to 10 business days to process returns once they arrive.
- Original shipping costs are not refundable. Return and exchange shipping costs are your responsibility. We will pay the return shipping costs if the return is a result of our error (incorrect or defective item).
- Send the return to 27 Marshall St. Old Greenwich, CT 06870.
- If you receive a item from our website as a gift you may exchange the item within 30 days for an equal or lesser value. Please contact customer service at email@example.com to begin the process.
All personalized items are final sale.