Paper + Stitch orders are processed and shipped from Cary, NC. Orders may take between 7-10 business days to arrive.  Once your order is shipped, you will receive a shipping confirmation email.

If you are not happy with your purchase, we will accept a return for a an exchange for the same product or another product of equal value.

• You may return or exchange your purchase within 30 days of delivery and all products must be in the condition you received.
• Please note that it takes 7 to 10 business days to process returns once they arrive.

• Original shipping costs are not refundable. Return and exchange shipping costs are your responsibility.  We will pay the return shipping costs if the return is a result of our error (incorrect or defective item).
• Send the return to 27 Marshall St. Old Greenwich, CT  06870.
• If you receive a item from our website as a gift you may exchange the item within 30 days for an equal or lesser value. Please contact customer service at info@paperandstitchshop.com to begin the process.

All personalized items are final sale.